Return & Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review the return and refund guidelines below.

Returns

We accept returns within 15 days of delivery. To be eligible for a return, the item must be unused, unworn, undamaged, and in its original packaging with all original tags and accessories included.

Some items may not be eligible for return due to their nature or applicable health and safety requirements.

How to Request a Return

To request a return, please contact our customer service team with your order number and a description of the reason for the return.

Do not send an item back without first receiving return instructions from us.

Return Shipping

Customers may be responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Original shipping fees are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method used for the purchase. Please allow several business days for the refund to appear in your account, depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and clear photographs of the item and packaging when applicable. We will review the issue and, if eligible, provide a replacement, refund, or other appropriate solution.

Non-Returnable Items

Certain products may not be eligible for return, including personalized or customized products, clearance or final-sale items, gift cards, and products that cannot be resold for health or safety reasons.

Exchanges

If you would like to exchange an item, please contact us before sending it back. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer a refund or another suitable option.

Cancellations

If you need to cancel an order, please contact us as soon as possible. We may be able to cancel your order if it has not yet been processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible and the standard return process may apply.

Refund Delays

If you have not received your refund after the expected processing time, please first check with your bank or payment provider. If you still cannot locate the refund, please contact us for assistance.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer service team. Please include your order number and relevant details so we can assist you as quickly as possible.